Olivier Hyundai St-Basile
1 855 516-2830

Frequently asked questions

Q : Why is my engine light on?

A :  The warning light indicating a problem with the engine is commonly called "check engine". It can indicate as much a problem to the engine as a gas cap badly closed. You may have already noticed this little light coming on your dashboard, and you may have wondered if you should worry or not. If your vehicle is running well and you do not notice any anomalies, it is often not necessary to call a tow truck. However, it is important to contact your dealer to have the code checked. If you do not care and do not come to see us, you could end up causing damage to your car. In any case, if this light is on in your car, it is important to schedule a service appointment so that trained technicians can check and diagnose what is causing the problem. Our advices : A good rule of thumb is to always read the owner's manual to learn about different lights that may indicate problems with your car. When the "check engine" light comes on, try tightening your fuel cap, this may fix the problem. Make an appointment now at our service department.


Q : How long do I have to wait before changing my engine oil?

A : Changing your engine oil at the manufacturer's suggested interval is the best thing to do to keep your car running smoothly. As the quality of the oil has greatly improved over the years, the number of kilometers traveled and the interval between interviews have increased over time. However, it is also important to take into account your driving habits. If you use your car only in town and over short distances, especially in cold weather, it is important to change your engine oil every 3 months. Why ? Over a short distance, the engine does not have time to reach the recommended temperature, which could cause condensation and cause engine malfunction. ? If you generally use your car over greater distances, it is acceptable to wait 6 months before changing your oil. ? An aspect that you must take into account when making the decision to make your oil change is the warranty of your car. Many manufacturers require that oil changes be made in time to meet the vehicle warranty. If you are not sure of the right time to change your oil, you can contact our service department directly. Our certified technicians will be happy to answer your questions.

Q : How can I sync bluetooth with my Iphone?

A : The process to synchronize the bluetooth will depend on the vehicle you drive, however on the phone, it's usually the same. What you have to do:? Go to the home screen? Choose configuration General Bluetooth If your phone is currently connected to another system, simply tap "connect" and choose the other system on which you want to connect the phone. If you want to specifically find out how to do with the model of your vehicle you can visit the manufacturer's website or find some online forums. If you need assistance, you can always visit us on site, and we will be happy to help you.


Q : Why my air conditioning is not cold ?

A : There are several reasons that could explain why your air conditioning sends warm air instead of cold air. The first possibility could be a leak in the refrigeration system. We can help you on the occasion of an appointment with one of our service technicians.  Another possibility could be a problem with the compressor. In this case, the air conditioning will not work properly, which could prevent it from being cold. Make an appointment with us as soon as possible so that we can solve this problem.


Q : What is a powertrain guarantee?

A : The guarantee is the promise of the manufacturer that the vehicle will be efficient and will be well for a period X. If the vehicle has a problem of good operation, the manufacturer undertakes to repair certain problems covered by the warranty at his expense. Warranty ? powertrain? consists of several elements such as: Engine  The transmission The driveshaft The internet components that make the engine work For specific warranty questions, you can call us, and our specialists will be happy to answer your questions.

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